We never want you to be unhappy. But if you’re unhappy with our process and you’ve completed our conditions listed in the guarantee on our pricing page, we’ll give you a full refund. You can cancel your subscription with the EcoSystem at any point after the 3 months initial period.

Yes, if you sign up under our VIP Elite Tier. Landing page rebuilds, ecommerce set up, multi-brand setup, and a few other items aren’t included in either Business, or Professional, or Starter Tiers.

Generally speaking, yes. There are a few exceptions, however. We don’t migrate your accounting system (we’re not financial experts).

This is only for folks who are in our Unlimited ongoing plan. This plan is optional and our clients generally sign up for this after our initial implementation. Unlimited implementation means anything you need fixed, built, customized, or set up in the EcoSystem, you can consider done. Your time isn’t valuably spent struggling with tech. We created our unlimited plan so you could have a partner to build out anything you can verbalize.

You’ll also always have access to our training content and community. One thing to note: Support is different than implementation. Support is designed to point you in the right direction or solve technical problems. Implementation is us actively building new things in your account. If you want implementation after our work together, that’s what our ongoing options are for.